How do I contact Philippines customs?
For more information, please contact:
The Commissioner of Customs,South Harbor, Port Area, Manila 1018 Philippines, (632) 527-4573 – Fax (632) 527-9453.
Can I contact customs about a parcel?
So far nothing. You should also be able to phone at 1-877-CBP-5511 (877-227-5511). However, you will need to be able to properly identify the shipment.
Who do I contact if my package is stuck in customs?
What You Should Do When Your Shipment Is Stuck At Customs
- Contact your 3PL provider. Your first action should be to contact whoever has shipped your goods. …
- Contact your carrier. …
- Find out if there are outstanding taxes. …
- Ensure there is no missing or incorrect paperwork. …
How do I know if my package is in customs?
Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.
What to do if parcel is held at customs?
If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.
What can you not bring into the Philippines?
The Philippines Customs Agency prohibits anyone entering the country to have any explosives, firearms or weapons. Written or printed materials that have subversive, rebellious, seditious or treasonous intent against the Philippines government, likewise, are prohibited.
Why is Customs holding my package?
‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.
How long can a package stay in customs?
Originally Answered: How long can a package stay in customs? The shipment has five days to clear through customs. After 5 days, the goods are placed in to a public storage warehouse to be held as unclaimed. If the goods are not cleared and picked up after one year, they are then sold at auction.
How long does a package take to clear customs?
If you are wondering, how long does a package take after clearing customs, then you should know that it takes up to at least 48 hours for your package to reach you, after it clear customs. Custom officials try their best to clear all packages within 24 hours.
Do customs open all packages?
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.
What happens if my package gets seized by customs?
If a violation does occur, the merchandise will be seized by U.S. Customs. The merchandise is then transported by U.S. Customs from the CES to a Seized Property warehouse. … Once the merchandise is seized, the file is forwarded by the U.S. Customs officer to the Fines, Penalties, and Forfeitures Office (FP&F).
Does Customs blacklist your address?
US Customs keeps a list of names and addresses associated with EVERY seizure. That does not mean that every single package going to that address will be stopped by them, but the “blacklist” is not a myth here in the USA. US Customs keeps a list of names and addresses associated with EVERY seizure.
How long does it take for customs to clear a package Philippines?
Between filing the paperwork, perfecting the packaging, cross-border delivery, Customs clearance, and local delivery within Philippines it may take anywhere between 3 weeks to 4 months (or more!) to get a parcel delivered to your recipient.