How do I contact Philippine Airlines?

How do I contact Philippine Airlines by email?

We, likewise, have a dedicated e-mail address, which is indicated on our e-Tickets Itinerary Receipts for easy access.

How do you call Philippine Airlines?

Please call Manila, Philippines’ contact number if your country is not listed above.

How can I stay updated on any changes in my flight?

Location PAL Hotline
Manila, Philippines (+632) 8855-8888

How do I send a message to Philippine Airlines?

  1. International flights – Baggage Assistance Counter. Tel: (+632) 8401-7779 / (+632) 8401-7697.
  2. Email:
  3. Hours of Operation: 6:00 a.m. -11:00 p.m. (PH local time)
  4. Domestic flights – Baggage Assistance Counter. Mobile: (+63) 917 621 7713.
  5. Email:
  6. Hours of Operation:

How do I check my flight on Philippine Airlines?

How do you check flight status for Philippine Airlines? Scroll down and click on the Flight Status tab. Next, you have two choices: Search by Flight Number, or Search by Origin and Destination. Click on your preferred option, enter the required information, and click on Check Status.

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How do I contact my pal refund?

If no ticket has been issued due to system timeout and if the passenger’s Alipay account has been charged, passenger may apply for refund by calling our Reservations Hotline at 02 8888 5555 or our Toll-Free Number at 1-800-435-9725 or click Contact Us to view our directory for other areas.

How do I get a refund from pal?

Please send an e-mail to the contact details below after 15 working days from the date of your refund application.

  1. for refund requests of tickets with flights only within the Philippines.
  2. for refund requests of tickets with flights outside the Philippines.

What is the cheapest month to fly to the Philippines?

At the present moment the cheapest month to fly to Philippines is currently September; with June being the most expensive. Prices will vary depending on multiple factors such as booking in advance, airline and departure airports and times.

How many kilos are allowed in Philippine Airlines?

How much luggage can I bring on board? You are allowed to carry one piece of carry-on luggage small enough to be placed in the overhead rack or under the passenger seat of the aircraft cabin. The carry-on luggage should not exceed 45 in. or 115 cm. and weighing not more than 7 kgs. or 15 lbs.

How can I rebook my flight?

Easy Reschedule for Flight

  1. Open your e-ticket. Through My Booking, open the e-ticket of the flight you want to reschedule. …
  2. Select the flight(s) and passenger(s) to reschedule. …
  3. Choose your new flight. …
  4. Complete your payment. …
  5. See your new e-ticket.
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Who are the customers of Philippine Airlines?

  • EVA Air. Gulf Air. Kenya Airways. Lumiwings. Nile Air. RwandAir. SkyUp Airlines.
  • Tourism, Travel & Tech. Dubai Parks and Resorts. Tourism, Travel, Tech. Wyndham Hotels & Resorts.
  • Gulf Air. Kenya Airways Cargo.

Where can I file a complaint against Philippine Airlines?

You can file a complaint in two ways: You can visit the CAB desks strategically located in the airports, or you can let us know right now, via this online complaint form: Please fill in all required fields. Your email complaint has been sent to our Contact Center. We also sent a copy of this form to your email.

How does Philippine Airlines handle delayed baggage?

As soon as you notice that your baggage is missing at the arrival airport, please approach the Baggage Assistance Counter located at the arrival area and file a report for your missing baggage. … We will search your baggage using the airline shared system and we will contact you immediately for any update.

How much does it cost to rebook a flight in Philippine Airlines?

When you change your flight bookings on Philippine Airlines under 24 hours of its purchase, you won’t require paying any change fee. Rebooking is free of cost when you change a flight on the same day. Also, you will require to pay the fare difference of the flights along with the applicable fees.

Can I rebook my flight in PAL Online?

Passengers with online-issued tickets can avail of Philippine Airlines’ ‘Manage My Booking’ service for rebooking of their flights and advance seat reservations. … All they simply have to do is log on to, press the Manage My Booking icon and type in their booking reference and last name.

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Is Manila airport open for international flights?

International arrivals will be at NAIA Terminal 2, except that all Middle East arrivals will be at NAIA Terminal 1 (starting May 17, 2021). Departure and arrival in Manila of all domestic flights will be at NAIA Terminal 2.

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